Sanlam revealed insights from its 41st Benchmark Survey of the retirement industry. It found an increased focus on healthcare and holistic employee benefit value propositions, such as employers offering free medical consultations. The study showed progress in terms of effective communication. However, 63% of members who withdrew their retirement funds when changing jobs, received no counselling from their HR team. Sanlam concluded that it hopes that benefits counselling and financial education will remain a key focus for the industry, to help employees make good decisions for their current and future selves.
