Santam wrote an article to warn clients that they could experience delays in the repair of damaged vehicles, over the next few weeks and possibly months. This is due to a global shortage in parts caused by back orders, due to COVID-19, the conflict between Russia and the Ukraine, the recent flood damage to vehicle manufacturing facilities in KwaZulu-Natal and lockdowns in China and Taiwan, two major parts manufacturing countries. Santam said it understands that delays are frustrating, however, clients can rest assured knowing it is doing everything in its power to improve the situation and manage the challenges.
